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The Suit Talks is where we chat about the real-life ups and downs of working in advertising. Hosted by an experienced account manager, honest conversations, a little humor, and stories about juggling clients, agency life, and the chaos in between. Whether you’re just starting out or have been in the game for a while, join us for laughs, lessons, and tips to help you thrive in the ad world.

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"We were f*cked!" - Head of client success

November 24, 2024

This week, we’re featuring Ko Pho Kaung, the Head of Client Success at MCIX Agency.

I had the chance to talk with him about a campaign that almost didn’t go as planned. He opened up about the challenges he faced and how he managed to turn things around.

It’s a candid and inspiring story about resilience in client service.

This week, we’re featuring Ko Pho Kaung, the Head of Client Success at MCIX Agency.

I had the chance to talk with him about a campaign that almost didn’t go as planned. He opened up about the challenges he faced and how he managed to turn things around.

It’s a candid and inspiring story about resilience in client service.